A guide to the T&G website.

Links at the top and bottom of each page will take you into pages which give you more information about T&G and the services that we can provide.

My account: By entering your email address and your password, you can access your T&G account information and view your order history.

View basket will show you what you have added to your basket in your latest order.

Order a brochure will send you a copy of our latest Mail Order Brochure.

Home will take you back to the home page.

Things of interest provides an up to date list of venues that our Events Team will be attending and details of where you can come to visit us.

About t&g gives you our background and all of our contact details.

Corp & Team gives details on how to go about ordering your teams kit for the season.

Help gives you an outline of how to use the T&G website.
Order info gives an outline of our delivery charges and our returns policy.

From the homepage, you can click through on the department links on the left of the screen.
Click on the individual product links to browse or purchase.

The product page will appear with the full item description and photograph. You can use the pop down menu’s to choose which size, colour and quantity you require. Click on Add to basket to save that item. You can also click on Size chart if you require some assistance with your choice.

This page displays our size charts, converting the sizes from inches to centimetres to S, M, L, XL and XXL and also converts Mens/unisex sizes to Ladies sizes. Close this screen by clicking in the top right corner in the x box.

To view your shopping basket and a running price total, customers can click on the view basket link, which will appear below the Add to basket link once items have been added. From here, you can remove items and update your order, go back to shopping, or go to the checkout.
Removing an item(s)

To remove an item, simply check the 'Remove Box' next to the product to be removed using the mouse. When update is selected, the ticked item will be removed from the shopping basket.

When the customer is satisfied with the basket contents, they can click on 'Continue Checkout' to arrange payment.

Customers should enter their email address and password then submit the order.

Click on Create a new account. New customers need to enter their email address and password. Personal details will then need to be completed in order to proceed with the order.

Once new customers have entered their personal information they should click 'Create Account' to continue with the order. If any details are incorrect, they have the opportunity to click 'Clear' and re-enter the information.

The next screen holds a form, which needs to be completed before moving on any further. Personal details must be entered using the tab key to move quickly between fields. Every field underlined in red MUST be completed.

Arrow keys are designed to assist in filling in the form. Click on each arrow and a drop down field will be displayed with a series of options to select from. If any details are incorrect, the form can be cleared quickly by clicking 'Clear'.

To continue once the form is complete, use the mouse to click on 'Continue Checkout.' The customer details are now presented in a new form and can be edited if necessary. To clear the order, click 'Clear.' To place the order click 'Place Order.'

When customers reach the point at which they need make a payment for the products selected, they have two choices - either to pay online or via fax, phone or post.

Click on 'Online Secure Order Form.' All of the details of the order are shown and a final form is left to be completed with the customer's payment card details. VAT is included in the total price. To commit to the order, click 'Send Payment.'

Offline Customers also have the option to process their order manually - not via the Internet. Click the link 'Printable Phone/Fax Order Form. Print out the form by clicking on file then print. Fill out the form as appropriate then:

• Fax the form with card details and signature

• Send the form with credit card details signed via the post

• Send a cheque or postal order along with the signed order form made payable to T&G Clothing.
  

To enter straight into existing personal accounts, from the homepage, click once over the words
my account. Customers should enter their email address and password in the spaces provided. Forgotten passwords should be requested by email or via our contact number. Our contact details are available from about t&g When the email address and password are entered correctly, customers should click on submit which will take them to an option page called 'Maintain Your Account'.

Click the words 'Track Orders' from the 'Maintain your account' option page. This page displays the history of all of the customer's shopping with us via our Internet catalogue. Use the scroll bar on the right hand side of the page to view the complete page.

Click on the words 'Alter Personal Details' from the 'Maintain Your Account' page. In order to ensure account details are up-to-date, customers should check the form and amend any inaccurate details as appropriate then click submit to save the changes.